6 benefits of e-receipts & why retailers must embrace it?



Over time, using Digital Khatas has proven to substantially benefit companies that go digital. However, not every organization has gone digital when it comes to E-receipts. Going paperless can have a lot of benefits for retailers. It helps in increasing revenue and improving customer satisfaction. 


What is an E-receipt?


E-receipt is proof of purchase. When customers buy something from the retailer, they create a detail of the item purchased. Earlier the purchase receipt was printed but with apps like Digichal digital khata book, retailers can now create and share the receipt with the customer through WhatsApp. The retailer can ask the customer whether he/she wants a printed copy or e-receipt or both. The retailer enters the customer’s mobile number and can send the same using various digital platforms.  


If you think the only benefit of e-receipts is that they help save paper, you need to go through the list of 6 benefits of E-receipts. If your business uses digital receipts, you can enjoy a number of benefits. Here are 6 advantages you can expect.


  • Cost-effective - It is similar to a digital khata book, where you record all your financial transactions. Saves the cost of keeping manual records and then keeping someone to sort and fetch information from them. Also helps build brand value which in turn helps in more returning customers.
  • Environment friendly - Using e-receipts means going digital and that helps the environment. Rather than printing a transaction receipt on paper using printers, you can send a copy to the customer digitally. Therefore saving paper.. 
  • Easy to access - As said earlier, just like digital expense khata e-receipts are stored online therefore they can be accessed easily, anytime from your smartphone. 
  • Hassle-free taxation - When you use a digital khata business, all the receipts of your sale transactions are stored digitally. Using the same feature you can also store your udhaar and expense transactions. Rather than checking manual receipts, getting information stored digitally is less of a hassle. 
  • Better customer experience - With the increase in smartphone users, customers prefer easy receipts along with easy shopping. While digital dukaan online helps to be able to place orders online, e-receipt makes it easy to pull out receipts from the phone. 
  • Contact-less - The biggest lesson and the most critical need of today’s life are to have everything “contactless”. Both digital khata and e-receipts support and protect customers as well as retailers in these difficult times. These measures show how conscious retailers are towards the pandemic to keep the business up and running. 


If you're looking for a platform that can help you create professional receipts, Digichal digital dukaan online is the answer. Once you download the Digichal app, you can create your store online and issue professional e-receipts in no time. Additionally, you can also create online bahi khata through the same digital khata app. Maintain all your financial transactions online without any hassle and keep them safe.

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